Investment

Withdrawals

Your money leaves when you ask it to. Here is the process, the timings and the reasons a withdrawal can be held.

How to withdraw

Choose the asset and network, enter the destination address, confirm with your 2FA code, and the request enters the queue. Most withdrawals broadcast within 30 minutes. Larger amounts and first-time addresses go through a manual security review that can add a few hours.

Whitelisting

Adding an address to your whitelist removes the security delay on every future withdrawal to it. Whitelist changes themselves carry a 24-hour cooling period — deliberately, because that delay is the single control that most often stops a compromised account being emptied.

Fees

A flat network fee per asset, published on the Fees page and shown before you confirm. There is no percentage withdrawal fee and no charge for withdrawing profit or plan principal.

What can hold a withdrawal

Withdrawals are held for a small number of specific reasons.

  • Incomplete identity verification above the basic limit
  • A new destination address within its 24-hour window
  • Recent password or 2FA change (24-hour hold)
  • A deposit not yet past its clearing period
  • An open dispute or compliance review on the account

Copy trading and plan balances

Capital allocated to an active copy provider is committed to open positions and is not available until those positions close or you unfollow. Plan principal is available at term end, or earlier through early exit. Available balance always shows what can actually leave today.

What we will never do

We never ask for a payment to release a withdrawal, never require a "verification deposit", and never ask for your password or 2FA code to process one. Anyone asking for those things is not us — check them against Official verification before you act.

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